These Terms & Conditions govern your access to and use of the juan375 platform, including all games, account services, payment features, and promotional offers available at juan375.app. Please read them carefully before registering or placing any wager.
You must be at least 21 years of age to register, deposit, or play on juan375 — as required by PAGCOR under Philippine law. Providing false age information will result in account termination.
Juan375 operates under a license issued by the Philippine Amusement and Gaming Corporation (PAGCOR). All operations, games, and financial transactions comply with Philippine gaming regulations.
By creating an account or using juan375, you agree to these Terms & Conditions in full. If you do not agree, you must not register or use the platform. These terms are updated periodically — continued use constitutes acceptance.
These Terms are governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes shall be subject to the jurisdiction of competent Philippine courts or PAGCOR dispute resolution mechanisms.
Each individual may hold only one juan375 account. Duplicate accounts will be merged or terminated, and any balances associated with duplicate accounts may be forfeited per PAGCOR guidelines.
Juan375 is committed to responsible gaming. Deposit limits, session controls, cooling-off periods, and self-exclusion tools are available to all registered players. Problem gambling support is available through PAGCOR's dedicated resources.
These Terms & Conditions constitute a legally binding agreement between you and juan375. By registering an account, accessing the platform, making a deposit, or placing any wager, you confirm that you have read, understood, and agreed to these terms in their entirety. If any provision is unclear, please contact our support team before proceeding.
For the purposes of these Terms & Conditions, the following definitions apply:
2.1 By accessing juan375 in any capacity — including browsing the website, registering an Account, making a deposit, or placing a Wager — you represent and warrant that you have read these Terms & Conditions in full, that you understand them, and that you agree to be legally bound by them.
2.2 If you do not agree to any provision of these Terms & Conditions, you must immediately cease your use of the juan375 platform and must not register or maintain an Account.
2.3 These Terms & Conditions apply in conjunction with juan375's Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference. In the event of any conflict between these documents, these Terms & Conditions shall prevail except where expressly stated otherwise.
2.4 Your continued use of the platform following any posted update to these Terms & Conditions shall constitute your acceptance of the revised terms. Juan375 will endeavour to notify registered Players of material changes via email or on-platform notification.
Pursuant to PAGCOR regulations governing online gaming in the Philippines, the minimum age to register and use juan375 is twenty-one (21) years of age. This age requirement is strictly enforced. Providing false age information constitutes fraud and will result in immediate account termination with forfeiture of any balance.
3.1 To be eligible to register and use juan375, you must satisfy all of the following requirements at the time of registration and at all times during your use of the platform:
3.2 Juan375 reserves the right to require proof of eligibility at any time. Failure to provide satisfactory proof within a reasonable timeframe will result in account suspension pending further review.
4.1 To access the real-money features of juan375, you must complete the registration process by providing a valid Philippine mobile number, creating a password, and confirming your agreement to these Terms & Conditions and the Responsible Gaming Policy.
4.2 You warrant that all information provided during and after registration is true, accurate, current, and complete. Providing false, misleading, or incomplete information is a material breach of these Terms & Conditions and may result in immediate account termination.
4.3 Each individual is permitted to hold only one (1) juan375 Account. Creating or attempting to create multiple Accounts — whether under the same or different personal details — is strictly prohibited. Where duplicate Accounts are identified, juan375 will merge or terminate the duplicate Account(s) at its sole discretion, and any balance held in duplicate Accounts may be forfeited.
4.4 Accounts are for personal use only and may not be transferred, sold, or assigned to any third party. Permitting another person to access or operate your Account is prohibited.
4.5 Prior to processing any withdrawal, juan375 requires completion of Know Your Customer (KYC) identity verification using a valid Philippine government-issued identification document. Accepted documents include: Philippine Statistics Authority National ID (PhilSys), UMID Card, Philippine Passport, and Land Transportation Office Driver's License.
5.1 You are solely responsible for maintaining the confidentiality of your juan375 login credentials, including your username, password, and any one-time passwords (OTP) issued for two-factor authentication.
5.2 You must notify juan375 immediately upon discovering or suspecting any unauthorized access to your Account. Juan375 will not be held liable for any loss resulting from unauthorized use of your Account arising from your failure to maintain the security of your credentials.
5.3 Juan375 staff will never request your password. Any communication claiming to be from juan375 that solicits your password should be treated as fraudulent and reported to our support team immediately.
5.4 Juan375 employs 256-bit SSL encryption across all data transmissions. However, you acknowledge that no internet transmission is completely secure, and you accept the inherent security risks of online communication.
Juan375 accepts deposits and processes withdrawals through the following Philippine payment channels: GCash, Maya (formerly PayMaya), BPI (Bank of the Philippine Islands), BDO (Banco de Oro), and Metrobank. Juan375 reserves the right to add or remove payment methods at its discretion with reasonable notice to Players.
All player deposits at juan375 are held in segregated accounts separate from the platform's operating capital. This means your funds remain protected and available for withdrawal regardless of the company's financial position, subject to applicable KYC requirements.
7.1 All games available on juan375 — including live dealer casino games, slot games, bingo, and fish shooter games — are operated in compliance with PAGCOR licensing requirements and use certified Random Number Generator (RNG) technology or live physical dealing as applicable.
7.2 Game outcomes are final once confirmed by the platform system. In the event of a technical error or discrepancy between the on-screen display and the game server record, the server record shall be considered the authoritative result.
7.3 Juan375 reserves the right to void any Wager or game result where there is reasonable evidence of a technical malfunction, connection failure, or software error that materially affected the game outcome. In such cases, the Wager amount will be returned to the Player's Balance.
7.4 All published Return-to-Player (RTP) percentages represent long-term statistical averages across millions of rounds. Individual session outcomes may differ significantly from the stated RTP. RTP figures are audited by independent testing laboratories.
7.5 Juan375 reserves the right to suspend, modify, or remove any game from the platform at any time without prior notice. Wagers placed on suspended games prior to suspension will be honoured or refunded at juan375's discretion.
8.1 Juan375 may offer promotional bonuses, deposit matches, free spin equivalents, cashback offers, loyalty rewards, and other incentive programs to Players from time to time. All such promotions are subject to specific terms and conditions communicated at the time of the offer.
8.2 Unless otherwise specified in the applicable promotion terms:
8.3 Juan375 reserves the right to modify, suspend, or cancel any promotion at any time. Notification of material changes to active promotions will be provided through on-platform announcements or direct Player communication where reasonably practicable.
9.1 The following conduct is strictly prohibited and constitutes a material breach of these Terms & Conditions. Juan375 reserves the right to immediately suspend or terminate the Account of any Player engaging in prohibited conduct, forfeit any Balance, and report such conduct to PAGCOR or relevant Philippine authorities as appropriate:
10.1 All intellectual property rights in and to the juan375 platform — including the website design, software, source code, game interfaces, trademarks, service marks, logos, brand names, and all content displayed thereon — are owned by juan375 or are licensed to juan375 by their respective owners.
10.2 Juan375 grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for your personal, non-commercial recreational gaming purposes in accordance with these Terms & Conditions.
10.3 You may not reproduce, distribute, modify, display, publicly perform, or create derivative works of any part of the juan375 platform without prior written consent from juan375. Any unauthorized use will result in immediate revocation of your access and may give rise to civil or criminal liability under Philippine intellectual property law.
11.1 To the maximum extent permitted by Philippine law, juan375 shall not be liable to you for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, loss of data, or loss of goodwill — arising from or in connection with your use of, or inability to use, the platform.
11.2 Juan375's total aggregate liability to you for any direct loss arising from any single claim or series of related claims shall not exceed the total amount of real-money deposits made by you to your Account during the thirty (30) days immediately preceding the event giving rise to the claim.
11.3 Juan375 does not guarantee continuous, uninterrupted, or error-free access to the platform. Scheduled maintenance, emergency technical interventions, third-party service disruptions, or circumstances beyond juan375's reasonable control may affect platform availability without giving rise to liability.
11.4 Juan375 is not responsible for any loss arising from your decisions to wager, the outcomes of any game, or any information you rely upon that is not provided directly and officially by juan375.
By using juan375, you acknowledge that all gambling involves financial risk and that you may lose the entirety of any funds deposited. Juan375 does not guarantee any particular outcome, win rate, or return from gaming activity. You agree that you participate in all games entirely at your own financial risk.
12.1 Juan375 collects, processes, and stores personal data in accordance with its Privacy Policy and the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines. By registering an Account, you consent to the collection and processing of your personal information as described in the Privacy Policy.
12.2 Personal data collected by juan375 is used for account management, KYC verification, payment processing, fraud prevention, responsible gaming compliance, customer support, and regulatory reporting to PAGCOR as required.
12.3 Juan375 will not sell your personal information to third parties for marketing purposes. Data may be shared with licensed payment processors, identity verification service providers, game studios, and regulatory authorities to the extent necessary to provide the Services and comply with Philippine law.
12.4 You have the right to access, correct, and request deletion of your personal data held by juan375, subject to retention obligations under applicable law and PAGCOR regulations. Requests should be directed to our support team.
13.1 Juan375 is committed to providing a safe and responsible gaming environment in compliance with PAGCOR's Responsible Gaming framework. The platform provides the following tools to all registered Players, accessible via account settings at no cost:
13.2 Players who believe they or someone they know may have a gambling problem are encouraged to contact PAGCOR's Responsible Gaming resources or seek professional support. Juan375 will cooperate fully with any self-exclusion request and will not market gaming services to self-excluded individuals.
13.3 Minimum age requirements are enforced at registration and during KYC verification. Any Account found to be operated by an individual under the age of twenty-one (21) will be immediately terminated, and any balance will be handled in accordance with PAGCOR guidelines.
14.1 Termination by You: You may close your juan375 Account at any time by contacting our support team. Upon closure request, any remaining real-money Balance (exclusive of bonus funds subject to unmet wagering requirements) will be returned via your verified payment method, subject to completed KYC.
14.2 Termination by Juan375: Juan375 may suspend or terminate your Account, with or without prior notice, in the following circumstances:
14.3 In cases of Account termination due to confirmed fraud or material breach, juan375 reserves the right to forfeit the entire Account Balance. In all other termination scenarios, real-money Balances will be returned subject to applicable verification requirements.
15.1 Juan375 reserves the right to amend, update, or replace these Terms & Conditions at any time. Material changes will be communicated to registered Players via email notification or on-platform announcement at least seven (7) days prior to the effective date of the change, except where immediate changes are required by PAGCOR directive, applicable law, or urgent platform security requirements.
15.2 The current version of these Terms & Conditions will always be accessible at juan375.app/terms-conditions. The "Last Updated" date at the top of this document will reflect the date of the most recent revision.
15.3 Your continued use of the platform following the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not agree to the revised terms, you must close your Account before the effective date.
16.1 These Terms & Conditions are governed by and shall be construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of laws provisions.
16.2 In the event of any dispute arising from or in connection with these Terms & Conditions, your Account, or your use of the juan375 platform, you agree to first seek resolution through juan375's internal dispute resolution process by contacting our support team.
16.3 Disputes that cannot be resolved through internal procedures may be escalated to PAGCOR for resolution in accordance with applicable PAGCOR regulations. Any dispute not resolved through PAGCOR mediation shall be subject to the exclusive jurisdiction of the competent courts of Pasay City, Metro Manila, Philippines.
16.4 Game round results, Account transaction records, and platform logs maintained by juan375 shall constitute primary evidence in any dispute resolution proceeding in the absence of demonstrable technical error.
17.1 For questions, disputes, self-exclusion requests, responsible gaming assistance, or any other matter arising from these Terms & Conditions, you may contact juan375 through the following channels:
17.2 Juan375 endeavours to respond to all formal written enquiries within five (5) business days. Urgent matters including suspected unauthorized access or self-exclusion requests will be prioritized and handled within twenty-four (24) hours.
These Terms & Conditions exist to protect both you and juan375 — ensuring your experience on the platform is fair, safe, and governed by clear and enforceable rules. If anything is unclear, our support team is available around the clock to assist. We want every juan375 player from Manila to Mindanao to have a genuinely enjoyable and responsible gaming experience.
Now that you've read the Terms & Conditions — you know exactly where you stand. Juan375 is a PAGCOR-licensed, transparent, and player-first platform. Create an account in under 2 minutes, deposit via GCash, and your full game lobby opens instantly. 21+ only, play responsibly.